Terms & Conditions

Last updated: 17 July 2026

These terms explain how this website, enquiries, reservations, and hotel services are handled by Palais Dago Hotel. Final booking details are confirmed directly by the hotel.

Website information

Room rates, packages, facilities, restaurant information, photos, and availability shown on this website are provided for general guidance. Details may change without prior notice and are subject to confirmation by the hotel.

Enquiries and reservations

Submitting a booking, restaurant, or event enquiry through this website does not automatically create a confirmed reservation. A reservation is confirmed only after our team contacts you and provides confirmation through the hotel’s official communication channel.

Payment, changes, and cancellation

• Payment terms, deposits, and deadlines may vary by room, package, season, or event requirement.
• Changes are subject to availability and any applicable rate difference.
• Cancellation and refund terms will be explained during confirmation or proposal stage.

Guest responsibility

Guests are expected to provide accurate information, follow hotel policies, respect other guests and staff, and take responsibility for any damage, loss, or extra charges caused during their stay or event.

Liability

Palais Dago Hotel will make reasonable efforts to keep services, facilities, and information accurate and available. However, the hotel is not responsible for disruptions caused by circumstances beyond reasonable control, including technical issues, weather, public restrictions, or force majeure events.

Contact

For questions about these terms, please contact info@palaisdago.com.