Privacy Policy

Last updated: 17 July 2026

Palais Dago Hotel respects your privacy. This policy explains how we collect, use, and protect information submitted through this website and our direct hotel communication channels.

Information we collect

When you send a booking enquiry, restaurant request, event enquiry, newsletter subscription, or contact form, we may collect your name, contact details, preferred dates, room or event requirements, guest count, message content, and any details you choose to share.

How we use your information

• To respond to enquiries and confirm availability directly with you.
• To prepare room, restaurant, meeting, or event arrangements.
• To provide guest assistance before, during, and after your stay.
• To improve website content, service quality, and communication.

Sharing and protection

Your information is handled by authorized hotel staff and service providers only when needed to deliver the requested service. We do not sell personal information. We apply reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Retention and your choices

We keep enquiry and guest communication records only as long as needed for operational, service, accounting, or legal purposes. You may request access, correction, or deletion of your personal information, subject to applicable operational and legal requirements.

Contact

For privacy questions, please contact info@palaisdago.com.